Help

Common questions? See our FAQ.
Need Help?
Email us anytime: help@christianmodern.shop
Customer Service Hours: Mon–Fri, 9 am–6 pm ET
We aim to respond within 24 hours on business days

Order Processing & Shipping

• Easy Shipping: Delivery to the USA and Worldwide.
100% insured against damage during transit.

• Order Processing: 2 business days.

• Delivery Estimates:
USA: 3–4 business days
International: 5–7 business days
Note: Some remote areas may have longer delivery times. We are not responsible for unforeseen delays beyond our control, including weather related delays. If your order is delayed, please refer to our FAQ section or contact us if the delivery window has passed.

• Gift Cards:
Available worldwide. Delivered instantly via email.
Klarna cannot be used as a payment method for the purchase of digital or physical Gift Cards.

Returns & Exchanges

• Timeframe: Accepted within 30 days of delivery.
Klarna orders: Are eligible for a refund to the original payment method (including final sale/custom) if returned unused and in original packaging within 14 days of delivery.

• How to start:
Email us at help@christianmodern.shop
Include order number

• Gift Cards: Non-refundable

Damaged Delivery

a. Shipping Insurance: No Risk To You
Orders are 100% insured against damage during transit.
Shipping Insurance included on orders to:
✔ USA
✔ Worldwide

b. Package Damaged During Transit?
We take utmost care in packaging your order securely.
In rare cases of an order damaged during transit please notify us immediately.

c. Timeframe to Resolve?
You must notify us within 30 days of delivery date.

d. How to Report a Case of Damage During Transit?
• Notify us within 30 days of arrival (help@christianmodern.shop) and include:
I. Order Number
II. Relevant information on the damaged item(s)
III. Damage Photos
IV. Box Photos: You must include one photo of the FRONT of the box, and one photo of the BACK of the box.

e. Art Replacement?
No refunds—Replacements offered for cases of items damaged during transit.

We prioritize exceptional customer service. Please contact us if you have any other questions or concerns.

Legal Entity: Christian Modern LLC
Registered Address: 2108 N St, Ste N, Sacramento, CA 95816
Email: help@christianmodern.shop